We all want your new product to look good for as long as possible, but the reality is dirt and grit is a fact of life and spills and accidents are inevitable. There are, however, some basic measures that can be taken to extend the life and help it look good for longer.

• Use an entry way doormat and/or remove shoes as that will significantly reduce tracking in outside dirt dramatically increases the rate at which the rug will soil.
• Vacuum or sweep your new rug regularly with a hard bristle broom or carpet sweeper.
• Never use the rotating beater bar of a motorized vacuum cleaner. If using an upright, motorized vacuum, turn off the beater bar and raise wheels to the maximum height adjustment.
• Always sweep or vacuum new rugs regularly.
• Regular professional cleaning is recommended to extend the life of all area rugs.
• Scoop up solids and blot (do not rub) liquids immediately after a spill occurs. Absorb as much liquid as possible with a white cloth or paper towel without scrubbing the area to prevent matting or fuzzing.
• Use of a quality rug pad is recommended for all of our rugs.

Oxygen cleaners can be used on synthetic fibers but should not be used on wool fibers. There are many oxygen cleaners on the market that are environmentally safe and work well for spot cleaning various stains on synthetic fiber area rugs. Most of these cleaners are biodegradable and form oxygen, hydrogen peroxide and soda ash when mixed with water. Soda ash is sodium carbonate and has alkaline properties. Do not use this cleaning method on wool or silk and avoid prolonged skin contact.

When a rug is first laid there may be some fluffing or shedding of loose fibers, but this is perfectly normal. Shedding of loose wool fibers is a natural occurrence of all wool rugs and is to be expected. In the first year, we recommend vacuuming at least two or three times a week to remove excess fuzz that accumulates on the rug surface. This fuzzing is perfectly normal and in no way shortens the life of your rug. It is merely the result of loose fibers created during the weaving process. "Pilling" is a condition of the carpet face in which fibers from different tufts become entangled with one another, forming hard masses of fibers and tangled tufts. Pills may be cut off with scissors. Pilling can be caused by excessive heavy foot traffic or using powder cleaners or deodorizers that "clump" fibers together. Constant, heavy beater bars can also cause pilling and excessive shedding. “Sprouting” is when one yarn sticks up taller than the rest of the pile and is a natural occurrence on all tufted rugs. Snip the yarn using scissors; do not pull the yarn out. Rotate regularly to reduce fading from the Sun.

• Any pillow that has beading or sequins should be hand washed in cold water with a mild detergent or spot cleaned.
• All pillows that are made with Poly Staple or Poly Dupioni (a mix of Poly and Staple fibers) fabrics have to be dry-cleaned.
• All Pillows with Silk Dupioni are to be dry-cleaned.
• For Poly Slub & Polyester Fabric Pillows, these should stand up to machine hot washing, as long as there is no beading.
• For Cotton, Cotton Slub, and Cotton Velvet Fabric Pillows, these can be machine washed. We do recommend in cold to warm temperatures.
• For the Jute Fabric Pillows, these should be hand washed in cold water.
• For the Straw Acrylic Pillows, these can be machine washed, but we recommend spot cleaning due to the weight of the fabric.
• For the Wool Rug Pillows, we recommend spot cleaning or dry cleaning. Steaming could shrink the Wool. Wet wool also has a strong odor.
• For the Felt Fabric Pillows, we recommend spot cleaning or dry cleaning. Steaming could shrink the Felt.
• Since most of our pillows have a lot of embellishment, we would recommend gentle cycles for machine washing. It would be helpful too that these covers were placed in a mesh bag for extra protection.

• For any of our Acrylic Throws, we recommend that they be machine-washed on gentle cycle with mild detergent. Do not wring or twist. Do not use any bleach. Lay flat to dry.

• Please follow the instructions on each Design, as many of the products have varying fibers and applications.